Learn basic troubleshooting for icemaker issues. Find more tips at http://www.geappliances.com.
How to Troubleshoot Icemaker Issues
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Hi, Avi – We regret your issue. Here is a link that offers information with
the symptom of a leaking icemaker:
http://www.geappliances.com/search/google/infobase/10001430.htm
If your issue persists, service may be needed. If you would like to set up
an appointment, take a look at our following link:
http://www.geappliances.com/service_and_support/service/?ICID=supportflyout-service
We hope this helps!
the ice maker is working fine, however the ice is frozen/clogged and is
building up in the door. Should I just pour hot water over it until is
clears out or is there something else I need to do? thanks, Todd
Thank you
ice maker had ice stuck in it so we sprayed water to get it unstuck and
out but the arm would not turn the ice out and it still won’t
when i turn the water on , the water just runs out of ice maker.. out of
the tray. any help would be appreciated.
Hi, Dan – We are happy to help! So we may best assist you, please reach out
to us on our GE Appliances website on our “Contact Us” tab. Be sure and
include your complete model and serial number. We look forward to hearing
back from you. Thanks!
Hello,
We turned off water to our house a few weeks ago to work on the plumbing.
Before then our Ice Maker was working perfect. After we turned our water
back on it stopped working. We unplugged the fridge/freezer and let it thaw
out. But its still not making ice (Do you need to turn the Ice Maker off
when you shut off water to your house??) Water works perfectly. We pulled
out the ice bucket and preformed the ice maker diagnostic test but nothing
happened. No turn and no water filled.
After we turned on the water to the house we noticed that the ice makers
green light WAS flashing green. Now its a solid green.. Any ideas what
could be wrong? It can’t be broken since it was working before the water
was shut off to the house.
Hello my name is Carmen, I followed your procedures and my ice maker still
doesn’t seem top work! 🙁 Can it be that it needs a new filter??
My icemaker only dispense crushed ice, no cubes even putting it back on
cubes?
Morry
I have a GE Profile fridge about 6-7 years old, top freezer / water
dispenser inside fridge. The ice maker makes ice, but the production is
low. What could that be? thanks
i have a GE refrigerator my problems is the ice maker freezes and wound’t
dispense ice any body can help me….
Thank you for the video. It helped resolve the problem. The spring end
was not seated in the hole and the sensor arm was not under tension. Also
chipped a little bit of ice off the spring.
We have a GE Profile Refrigerator Model # PFSSPKWASS and the Ice Maker door
will not open. Please help. Thanks Dan
I have a GE refrigerator just like the one in the video. Mine will not stop
making ice. Anyone know what the problem is?
Hello, we have GE Profile and it’s not dispensing ice anymore. The machine
is making ice, but the dispenser isn’t working. Please help. Thanks.
My GE ice maker was inoperative. Found water inlet to be frozen. Used hair
dryer to defrost iced up inlet. Found this after spending on new parts not
needed.
my ice maker will not drop ice
what should my heater ohm out at
This is a great video. I was able to get my icemaker going within ten
minutes. My raker had become unaligned and was easy to adjust. You saved me
a service call. Thanks GE!
Hi Rick, I am sorry to hear that your ice maker is leaking. We offer some
trouble shooting tips on our GE Appliance website that should help. Just
look under the Support tab, scroll down to the Troubleshooting section and
type in “leaking icemaker. I hope this helps! – Sheree with GE
You have to repeat the step to make ice. It won’t work on its own after the
first time.
Did you get it fixxed, and if so what ended up being the problem? I have
the same problem Thank You
Hi yes I have a GE model GSL22JFXL LB we have water coming out of dispenser
but ice maker dry and the bottom of the ice maker is hot?
Awesome! I actually fixed my ice maker due to this video’s instruction of
the ‘Icemaker Diagnostic Test’. Thank you for a great instructional video.
Not a waste of effort at all. 🙂
i did the test and noticed one of the plastic teeth that dont move was a
little bent which was preventing the teeth that do move from making a
rotation! bent it back into place and now i have ice! I have been buying
bags of ice for 2 yrs thinking the thing was broken! THANKS FOR THIS VIDEO
GE really helped… only wish i would have looked this up long time ago!
but such is life, happy to have it fixed now!
Thank you so much for providing this video. It was not only great for
troubleshooting – it showed me how to fix the ice maker. That would have
been a pricey service call and that’s IF I got an honest repair person.
Thank you again very much.
I have the same problem. It did dispense cubes at first but only crushed
now. Did you get it resolved?
Hi Peter – Thanks for reaching out to us. I am happy to help. Some ice
makers have a wire bail, which acts as an on-off switch. To stop ice
production, lift this arm up. If your model does not have this design, and
you have an electronic display on the front of the freezer door, you may
have a pad that controls this operation. To turn the ice maker off, press
the “Ice Off/Lock” pad once, and let it go immediately. The words “ICE OFF”
should appear. I hope this helps! Thanks, Jill with GE
GE Ref (GRS18HCMSRWW) Icemaker: When turned on the ice-maker will not stop
filling with water. But when the on/off control arm is raised to the off
position the water stops. what part do I replace?
Hi Art – I am happy to help. If the ice is clumped or frozen together in
the bin, it may dispense only crushed ice, or no ice at all. Remove the bin
and dump the ice into a clean bowl. Rinse the bin with warm water, dry it
with a clean towel, and place only the separated ice back into the bucket,
taking care to remove any large clumps or small shavings of ice. Place the
bin back into the freezer and try dispensing again. I hope this helps!
Thanks, Jill with
louise4053 – Glad to hear this video helped you! Thanks, Michelle with GE
Russianvids – unfortunately, it sounds like you may need to schedule
service. You can do so by emailing eresponse@ge.com. Thanks, Megan from GE
FYI: I used the word flapper. I was talking about the paddle.
Thanks ! This Diagnostic Test saved me MONEY.
My GE Profile has an internal icemaker but no apparent On-Off switch or
On-Off light. Can you help? Thanks…
Hi Marcos, if during the diagnostic test the icemaker rake did not move or
water did not fill the mold it is recommended to call for an icemaker
replacement. If the icemaker light does not come on I suggest you check the
on/off switch or the icemaker plug. If the light comes on, I suggest you
try the diagnostic test again. If you are unable to get the light on the
icemaker to come on I recommend service. I hope this information is
helpful. Alison with GE