Went to get my Oil changed and have my A/C motor checked out and a door window strip replaced. Assumed I still had an extended warranty (it was expired). The Rep called me an hour later to tell me that my warranty had expired and the a/c motor would be $300 installed, $45 cabin air filter, $196 for the door weather strip which I went nuts when I heard!! Oh, and my serpentine belt was bad too add another $240 installed to the total. So I couldn’t believe it especially about the belt and weather strip for the bottom of the door window. He told me he would double check on the weather strip and call me back. Ok in the mean time I went across the street from work to an Auto Parts store and found the Serpentine Belt for $50 that Lakeland Toyota wanted $167 for.. WOW.. No Way. So the Rep hadn’t called back yet and I called him. Oh we installed the Belt and you were right the weather strip is only $35 not $196…WhAT!!? They weren’t authorized yet to do the work I didn’t have $700 and I only went in for an oil change. Long story short the Rep did make it right concerning the belt and only charged me $75 installed instead of $240. However I found all the other parts online at CONSIDERABLY less than what Lakeland Toyota wanted and even found them at another Dealer actual Toyota parts. Online: A/C motor $117, cabin air filter $13, weather strip $15…. Watch how fast I put the motor in!! I love my Toyota Tundra I just don’t trust my local dealer anymore! Toyota makes a great truck just wish they made trustworthy dealers as well. There is more to the story as well. Come to find out Lakeland Toyota has a Website that offers the parts for the same price I found them elsewhere but their service department is charging WAY OVER the MSRP to the local consumer .. not cool. Steer clear of Lakeland Toyota.. as of this posting they are rated C- on BBB
That is a helpful video, what's the name of place online where you got the parts from?
I am with you men!!!
Thanks for the video! A rat decided to move into our filter and make a nice little nest. He then chewed through the filter and possibly dropped into the fan- we will see tomorrow when we take the fan out.
Thanks for the video!! I think my a/c motor is dying and needs to be replaced. I was worried about having to pay a ton of money to the dealer but this video cures that anxiety.
Thanks again for the video!!!
Dude… Awesome. Cant believe this. My 2007 Tundra fan just died. Your vid made it look easy and I am REALLY mechanically challenged. Almost bought from Lakeland, but we got ours from Sarasota…pretty much same thing.
Thanks for posting this! My interior fan stopped working this morning right before a long road trip. Your video helped me locate the fan and discover that the plug had become disconnected. Didn't have to replace anything but without this video, I probably wouldn't have found it!
I'm not surprised by this behavior from this dealer. I could never treat people the way these dealers do. FLorida seems to be one of the worst offenders of shady car dealers.
What year Tundra? My brother's fan is dying. He has a 2008 DoubleCab iforce 5.8L. Awesome truck but with the fan getting hot and quiting we need to get it fixed as its going to be 110*+ here in Northern California in the next month. Your interior looks the same. Is the fan swap the same?
What's the part number on that A/C filter? I work in Parts at Lakeland Toyota, some of the A/C filters are around $20 to $25, but then there are some that are ridiculously priced. Toyota parts in general are really overpriced. My dad has been working for Toyota since 1979 and he feels the same way. I'm sorry for your bad experience at Lakeland Toyota. Some people are just so concerned about the money that they really lose sight of customer service and helping the customers who make our paycheck.