How to reset the Mazda Connect infotainment system if you have issues such as the screen going blank or freezing, connecting to Apple CarPlay, or not displaying anything. I had problems with my Mazda backup camera showing a black screen, which the reset fixed. Other issues the Mazda Connect, including Samsung Mirror and Android auto, wouldn’t connect before resetting. Ensure that nothing is connected to the infotainment system when performing the reset procedure. Also, make sure your car is not started; just turn the ignition on. Finally, if the infotainment unit is getting no power at all, I would with checking your fuses.
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Extra Tips
1. Make sure your phone is fully updated with apps and operating system.
2. Turn your phone off and back on, a simple reset goes a long way.
3. If you are plugging into the system, a genuine cable is my favorite option.
4. Please like and subscribe
Thanks, this solved my problem. Left side wasn’t working!
Can you help I have a mazda 3 sport 2015, the other day I turned on the lights and the screen went black, when lights turned off screen was back, is this suppose to happen at night when you put lights on??
Just worked for us in Reno on the road hood lookin out
mute, nav fav button to just restart the unit without reset
Thanks for the video. This reset functionality was helpful.
Thanks for showing. It’s very helpful, my care screen have been lock for two days. Now it worked after I watched your video❤
Thank youuuu!
Thank you so much for this video totally solved my anxiety
Thanks do much! You save me $600.00!
Thank you so much from Mazda3 It’s working❤❤❤❤
worked!! Thank you! CX9 2022
my radio keeps turning on amd off I just bought the navigation sd card but I didn't do anything!any ideas on how to fix?
Thank you so much! This fixed my issue!
It worked thank you
Thank You! It worked!
First time having that problem & it worked thank you so much. Have to listen to music while doing this long commute to work
Thank you so much for this! I had the same issue today and called Mazda. They were going to charge me 150 for a diagnostic. When I went in to look at new cars (because I was so irritated), I was told that my car (which is a 2017 cx5) would be devalued because it could cost between 500-1,000 to fix before they could resell. I tried this, and it works!! Now I am really angry with Mazda…
Thanks for your help Black screen for 2 days pressed those buttons and it immediately came back not 10 seconds brand new Mazda thank you
The reset didn’t fix my problem of the infotainment system constantly rebooting while driving and backup camera looks like an 80s tv with bad antenna reception and vertical hold. Any more ideas? Thanks!
Hi buddy! I have the Mazda 6. The screen is going on and off while driving. I have reset the screen as you show in your video but unfortunately I have still having the same problem. Do you know how can I fix it? Many thanks.
I was able to just push the three buttons down for 10 sec