The title says it all here guys. Hyundai declines a warranty replacement of a blown engine caused by an open recall.
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you're only getting one side of the story here
Manual transmission is slower than DCT, but it may be more reliable than DCT.
Ahhhhh…. my sonata nline falls into the recall. No fix yet soooo this should get interesting.
I'm in that group and saw this. That blew me away that the manufacturer declined an employee of a warranty fix.
He clearly states that all he did was hit the gas to prevent any accidents. The guy can't rev the car out no more than 6720 RPM which means the remaining 1280 RPM rev out is bogus and the car did it on its own after he went into a major faulty mode.
Hyundai better stay true to its warranty claims as the best in the business and not give any owners or future owners any reasons otherwise, customers and employees.
Nothing against the owner because I've spoken with him before in the group and I feel really bad this happened to him, but this is why I only want and only deal with manual transmissions because any automatic of any kind is problematic in the long run.
Hyundai dealership around me takes 3-4 weeks just to get your car looked at even if you get it towed there. Sits in the lot till it gets looked at then takes another week or so for them to look at it and try to fix it. Once they deem the fix is through warranty then they'll give you a rental/loaner but not before. Talked to Corporate and they said the same thing. It has to be warranty work before they will accommodate you with anything. What's the point of a warranty if you cant even use it? Give you every excuse in the book to deny you for your warranty. Dropped off my car to get diagnosed, got my car with an empty tank.. literally enough gas to drive to the gas station. Advisor was like SOL we don't have gas cards.
This is why im starting to look at 370z again, was excited af for a Veloster N bc of a turbo car with warranty but Im hearing alot of complaints with people trying to use the warranty
You are making absolutely no sense. The DCT recall does NOT rev the engine past the ECU rev limiter. You're trying to group the two issues together to make it Hyundai's fault. You literally said the DCT issue forces the car into limp mode.. guess what ? You can't even rev past 3000-3500 RPM in limp mode. Sounds to me like the dude was modifying and tuning the car and removed the rev limiter and now regrets it which is exactly what someone else was saying about the dudes Facebook bragging about "tuning and upgrades"
This reaffirms my decision to trade my Elantra N. Also, California still sucks (Unrelated to this particular story, but still…)
Wow, if it were a manual I could understand Hyundai ignoring the programmed rev limit since you can mechanically over-rev a manual car.
Saw this on the fb group and that makes no damn sense. Wonder if an attorney would be able to battle this although that shouldn't be necessary. This is making their 5yr/60k look like a joke at best
So I have a 2020 Elantra Gt N-Line with a DCT transmission (I know it's different from the Elantra N transmission) with about 18k miles. It has had a problem lately were I'm driving at maybe 40mph and my engine goes to limp mode. I can't accelerate without it starting to rev really high and my car will barely keep accelerating. When this happens I find somewhere to pull over and turn my car off and turn it back on and it fixes the issue. This has happened maybe 4 times and it's uncommon for it to happen. I always thought that it was my transmission slipping but after this video idk. I was wondering is this something I should take into the dealer since it's so uncommon?
I have a 2016 1st gen Veloster turbo. Engine knocking at 90000. Took a lot of back and forth proving oil changes but Hyundai paid for a new engine.
This case must be an isolated issue with some jerk employees, or the car wasn't stock.
I love hyundai
I think Hyundai is claiming the car is tuned therefore out of warranty!
Scary stuff man… really nervous about the DCT reliability at around 7K miles myself. I don't baby the car and drive it as it should be driven. the idea that this could result in major repair bills like this makes me really uneasy. Especially considering the current recall out for the DCT models.
Have you heard about the recall for the DCT Transmission? over 58,000 cars… Hyundai ordered to stop sealing all related vehicles. Oil pump problem in transmission causing car to go into limp mode then stop moving altogether so it does not kill the clutches.
I just purchased two 2023 Hyundai Elantra N Lines… kinda wishing I hadn’t now! I hope Hyundai takes care of this person and pays him for his out of pocket expenses…
I saw this on the Facebook page…I also work at a dealer and have dealt w many warranty claims and repair orders. One look at this guys Facebook and he’s tracking the car, posting pics of upgrades left and right, talking about tuning. The car isn’t going to rev itself to 8k rpm lmao. I’m not saying the owner is in the wrong but something sounds fishy. If a car is truly stock and unabused I’ve never seen a claim denied.
That's why I'm sketchy about getting a Hyundai !! No matter how nice the car looks
They don't care about customers vehicles. We have a 2017 Hyundai Elantra that we bought in 2018. We are getting cold air coming through the firewall somehow. Mom had the car in the garage every year about the cold air. They put in a new heating system and they sprayed insulation on the firewall and it didn't work. They said it was fine. Mom told them that you gotta be going highway speed to get the cold air coming in without the heat being on or the air conditioning on. No vehicle should have cold air coming through the firewall and freezing your feet to your knees joints
Yep. If it was a manual transmission it would make more sense why the warranty claim was denied. But you can't even over rev the engine manually in a DCT
The only explanation I can see is the owner must have had a tune on the engine. Some tunes can mirror info the ECU wants to see and then send their own messages to the engine. First of these were on the 335i s in 2007. I bet the data shows the engine has been tuned and the tune for whatever reason didn't hide it all.
Ironically, going to the dealership Monday for winter tire installation. Already had the seat belt tensioner done. The head of service fought for me to get the part in a timely fashion, have no doubt she'll do the same for this. Starting to think between wrong oil weights, recall parts orders being canceled and re-ordered, still waiting on the front red trim piece… that Hyundai Corporate is taking a bad direction towards customers.
That said, Jessica Malone at Rowe Hyundai in Westbrook, Maine may be one of their best dealership service heads. If anyone can find their way up here, she'll go above and beyond. Probably why the service department is always booked up for weeks at a time.