Louis Vuitton – 1 Year REVIEW Neverfull GM Ebene + Repair + Customer Service – BeautywithApril

Louis Vuitton – 1 Year REVIEW Neverfull GM Ebene + Repair + Customer Service – BeautywithApril

Please open for further information: What was included in the video: Frugal Blog – How to Save for a $1000 dollar item/ designer things – BeautywithApril: h…

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Catherine Yu says:

Nice bag. my girlfriend wants get one ,but i do not know which website is good to buy. one friend of mine told me that she once bought replica on iluxshop..com, it’s the same with orignal .do you know it. she said that it is a very popular website in china and Asia ,can you give me a suggestion ?

jan buena says:

the original seller bought it jan of 3012.i got it from her april 2013

jan buena says:

Hello ,I got mine from Ebay and has the receipt for $800.my concern is that the side strap is like the leather is pulling apart like separating , what is your advice ,should i paste or glue it together or just go to LV store.pls help thanks and more power!

May Sundström says:

Thank you so much for doing this vid! This helped me alot:)

cowboyboom says:

I love your ring!!!! Great video

Kate Lee says:

why not try authenticlouisvuittonbags? I’ve bought one Neverfull tote last month and it’s so pretty. Highly recommended!

Greenohlover says:

You are such a sweet girl.. thanks for the review… i think im getting one too..

Dawn H says:

Have the new straps held up better?  Any more cracking? Thanks.

April Ly says:

I store it the way the store gave it to me by folding in the bottom and placing it flat in the box ^^

Pri KK says:

How do you store your neverfull?

Merrybelly Rodart says:

I plan on getting this bag next 🙂 do you think the handles cracking had to do with how the bag is stored when not in use? I’m worried I wont have room in my closet to store it:/

heds wahab says:

my friend dropped milkshake on my bag and i was up set and now im afraid of taking it to the shop cause i am not in the mood to pay for it 🙁 ugh

April Ly says:

🙁 I’m sorry that it happened to you too!

April Ly says:

My bag was at the one year mark. Maybe I’m rough on my bag. Keep your receipt and give the bag a “physical” at it’s one year point lol

April Ly says:

Yay! Twins! lol

April Ly says:

Twice? Geez! Idk if I’ll keep the purse when it starts happening again.

石糖 钻 says:

OMG
I have the same bag too, i just bought this bag in last Xmas. why so many bag go crack

石糖 钻 says:

I have the same bag too, i just bought this bag in last Xmas.

KountryCoach says:

Great video! I have the same bag, it is five months old and I am worried that my straps are going to crack too, it is a known issues with Damier Ebene Neverfulls. Did you say how old your bag was when you noticed the cracking? Maybe I missed it. Also totally agree with
you regarding customer service!

Mary5Sunkissed says:

My straps got cracked too in 6-months after usage. I emailed LV & they repaired it for free. It sucks that the quality is not as it used to be.

Jess Lao says:

i cant agree more. its because the demand has gone up so the quality isnt as good as it use to be. :(

Jess Lao says:

i love that purse in ebene but the exact same thing happened me twice. they said eventually the handles will snap off, i brought it in and they exchanged it for me after a year of the purchase date. its because the leather is treated. if you get the monogram or the azur the handles wont crack. im surprised they didnt just give u a brand new purse.

April Ly says:

Aww, thank you! 

April Ly says:

Ugh! So sorry to hear that! I’ve heard they are trying to work on it. I will go as far as to wait for my girl lol I think the service is well deserved when you spend that kind of money on a product like that.

April Ly says:

I think customer service would help you best on that question… 1-800-VUITTON

April Ly says:

Thank you!

rpschan says:

Great review, and you’re so pretty and classy! LOVED your outfit. Have a nice week 🙂

Julie C says:

I agree with you about the customer service, when I went back a few weeks ago to return a product and exchange for another my sales associate wasn’t there and the person who served me was short tempered I wrote an email to Louis Vuitton about it but have yet to receive a reply. Makes me not want to purchase anything from them anymore.

tbeavpurple says:

What if you don’t have a Louis Vuitton store near u. Can u still get repaired thru mail?

aimesbegonia says:

jus googled the portebello - very very cute!

it's me, who are you? says:

I agree with you on the customer service however, thier products are great. loved the video.

Yesenia_22 says:

Ohh Okay than I won’t be lucky with that! heh. Thank you 🙂

April Ly says:

I have a great video that goes in detail about this. In short, if you don’t have a Louis presence in your state (USA) than you don’t pay tax. Just have the item shipped to your house.

Yesenia_22 says:

hi April, can you tell me how you get tax free on your items?

April Ly says:

Thank you for watching!

April Ly says:

GO Type A’s! Lol I’m glad you enjoyed my video!

April Ly says:

If it is your first bag go Mono or go with the print you have least of. That way, you will have more variety!

April Ly says:

I’ve feel the same way. Maybe Louis will change its ways

April Ly says:

You won’t regret it!

April Ly says:

Thank you! I heard that LV is improving on this aspect of their marketing. Thanks for watching!

Guhbubbish says:

Great video!! I was very lucky that when first bought LV I had a great experience rather than having a bad experience on my 1st time and never going back again. LV needs to remember based on customer service that’ll affects if the customer will come back and shop with them again. I agree, some SA’s out there can make me sad cuz I genuinly love LV!!!!

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